- Handling of payments and balance sales and receipts according to company procedure.
- Be aware of new products and keep your product knowledge up to date.
- Restocking items and organizing the sales floor according to standard operating procedures.
- Regularly conducting price audits to identify and rectify price discrepancies.
- Processing customer payments using the stores's Point of Sale (POS) system.
- Maintaining product knowledge to offer advice and recommendations.
- Stay up to date on all promotions and special offers.
- Maintain visual merchandising standards.
- Conduct proper housekeeping.
- Handle all customer queries timeously and escalate to higher management when necessary.
Qualifications Essential:
Experience Essential:
- At least 5 months point of sale / till point experience within a retail environment.
- Proven track record in retail sales, including experience working on the sales floor and behind the cash counter.
Knowledge and Skills
- Solid understanding of customer service principles.
- Knowledgeable of stock receiving procedures and merchandising standards.
- Computer literate.
- Bilingual, preferably fluent in Afrikaans and English.
- Engaging and friendly personality.
- Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
- The ability to work in a fast-paced environment.
- Strong organizational and attention to detail skills.
- Effective communication skills.
- Exceptional customer service skills.