Europcar, a leading supplier in the commercial vehicle rental market, is inviting applications from honest, trustworthy and highly responsible candidates with relevant driving experience to apply for the position of Driver/Cleaner at our Botswana Muan branch. The purpose of the position is to support the achievement of the branch’s financial and customer service targets through ensuring that every renter drives a vehicle that is clean and quality assured to our high standards, and through delivery of efficient and professional customer service. Job Outputs: • Valid, unendorsed Code 8 driver’s license (at least 2 years old) Competencies:
• Cleaning of vehicle interior and exterior to our high standards.
• Vehicle quality control, including identification and reporting of expired license vehicles and any
other issue that does not conform to our quality standards.
• Refueling vehicles, checking tyre pressure and oil/water/other fluids after every rental.
• Delivering vehicles to customers in accordance with our procedures.
• Handling vehicle check-ins in accordance with company, quality control and claims procedures.
• Maintaining cleanliness of yard and other surrounding areas.
• Maintaining the integrity of the company by behaving ethically and safeguarding the assets and
interests of both the business and our customers.
• Other duties on request.
• Computer literate (basic level will suffice)
• Must be fully bilingual and able to communicate with customers effectively in English.
• Able to read a map.
• Communication skills (comfortably conversant in English/ read & write)
• Good interpersonal skills to support excellent face-to-face customer relations.
• Must be able to handle pressure and exhibit good time management skills, demonstrating a sense of
urgency and commitment.
• A team player.
Personal Attributes:
• Good interpersonal skills to support excellent face-to-face customer relations.
• Flexible and self-motivated.
• Honest, trustworthy and highly responsible.
• Neat and presentable.
• Must be able to handle pressure and exhibit good time management skills,
demonstrating a sense of urgency and commitment.
• A team player.